About the Role
The Senior Microsoft & Cloud Engineer will lead the design, administration, and optimization of secure Microsoft and cloud environments for enterprise clients. This role serves as a senior escalation point for complex cloud and identity issues while driving security-first architecture, operational maturity, and cloud governance initiatives.

The ideal candidate possesses deep hands-on expertise in Microsoft 365, Azure, and/or AWS, thrives in multi-tenant or MSP environments, and demonstrates strong leadership, security awareness, and client communication skills.

Key Responsibilities

Technical Leadership & Escalation
Serve as Tier 3 escalation support for complex Microsoft 365, Azure, and cloud-related incidents
Lead root cause analysis and remediation of high-impact security and infrastructure events
Mentor and guide Tier 1 and Tier 2 engineers
Participate in architectural reviews, risk assessments, and change advisory processes

Secure Cloud Infrastructure Management
Architect, deploy, and manage secure Azure and/or AWS environments
Administer virtual networks, VPNs, firewalls, and hybrid connectivity solutions
Design high-availability, backup, and disaster recovery strategies
Optimize cloud performance, cost efficiency, and security posture

Microsoft 365 & Endpoint Security
Oversee Microsoft 365 tenant configuration, governance, and compliance
Support Exchange Online, SharePoint Online, Teams, and Intune
Lead tenant migrations and hybrid identity deployments
Implement security baselines and regulatory compliance controls

Identity & Zero Trust Security
Design and troubleshoot Azure AD / Entra ID environments
Configure and manage Conditional Access, MFA, Identity Protection, and PIM
Support Zero Trust architecture implementations
Conduct security posture reviews and recommend remediation strategies

Automation, Documentation & Continuous Improvement
Develop and maintain detailed technical documentation and SOPs
Automate cloud administration tasks using PowerShell or scripting tools
Contribute to internal knowledge base and operational process improvements
Support cybersecurity initiatives aligned with industry best practices

Qualifications
5+ years of hands-on experience in Microsoft 365 and Azure administration
Strong experience managing Azure and/or AWS cloud deployments
Experience working in multi-tenant or MSP environments preferred
Advanced understanding of networking concepts including DNS, routing, firewalls, and VPNs
Strong troubleshooting, analytical, and problem-solving skills
Excellent written and verbal communication skills
Security-first mindset with strong attention to detail

Preferred Certifications
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
AWS Solutions Architect Associate
Microsoft Security Certifications (SC-200, SC-300, SC-100)

Why Join Alykas
Work with a cybersecurity-focused, innovation-driven team Exposure to enterprise-scale cloud and security environments Career growth and certification support Collaborative culture with strong technical leadership Competitive compensation and benefits.